California Revels cares deeply about the health, safety, and wellbeing of our patrons, cast, crew, and staff. Preventing the spread of Covid-19 for a safe and healthy performance environment is of utmost importance and it is each individual's responsibility to comply with the following protocols and procedures for the protection of everyone present.
These protocols and procedures are subject to change and performances may be canceled at any time in the interest of safety.
Thank you for your understanding and adherence!
Dan Gross
California Revels COVID-19 Officer
Ventilation: The venue is actively ventilated with fresh outside air to the floor through 480 widely distributed under-seat air registers. The ventilation air is not recirculated, it is released to the outside.
PATRON PROTOCOLS - updated 10-25-2022
These protocols and procedures are subject to change and performances may be canceled at any time in the interest of safety.
Thank you for your understanding and adherence!
Dan Gross
California Revels COVID-19 Officer
Ventilation: The venue is actively ventilated with fresh outside air to the floor through 480 widely distributed under-seat air registers. The ventilation air is not recirculated, it is released to the outside.
PATRON PROTOCOLS - updated 10-25-2022
- Entering FCCO: Patrons enter the FCCO only via the ADA door, down the ramp from the back parking lot.
- All ages must be vaccinated against COVID-19: Unvaccinated guests, including children under the age of 6 months, are not admitted to inperson performances and instead are directed to the streaming show when it becomes available in late December just in time for the New Year.
- Proof of Full Vaccination: All patrons must show proof of vaccination to enter the venue. This means both original vaccinations. (Hardcopy vaccination card, photo of the card, or a digital record are accepted.) Guests 18 and older are also required to show a photo ID. California is offering this site to digititalize your vaccination card. Proof of boosters is not required.
- Masks: ALL patrons are required to wear masks, well-fitting to cover the nose and mouth at all times they are indoors. Box Office has a limited supply of masks on hand for patrons who forget a mask or if their mask is deemed insufficient by CSP.
- Mask Wearing: Patrons who refuse to wear a mask are not allowed inside. Patrons found not to be wearing a mask once inside the theater are asked to wear their mask properly; if they refuse, they are asked to leave.
- Bring Your Tickets: Be prepared to show your tickets downloaded on your phone or print them before arriving.
- Seating: Tickets are valid for specific seating sections, not specific seats. You may select and reserve your specific seat after clearing COVID-19 safety protocols upon arrival and entering the venue. Doors open 30 minutes before curtain.
- Concessions: No eating or drinking is allowed indoors, except for water in closable containers.
- Pets & Animals: Pets and animals are prohibited unless ADA/CDA compliant service animals.
- Playbill: We encourage you to download the playbill to reference before and after the show or at intermission. This helps reduce shared objects and saves paper!
- Backstage Visits: Regardless of vaccination status, patrons (including family or friends) are not allowed backstage.
- Transfer Policy: Patrons with tickets already purchased for a specific date, who are unable to attend any live performance for any reason, may have their purchase transferred to the on-demand streaming show when it becomes available.